Context
A Swiss cantonal administration in charge of digital services for its territory wanted to formalise its commitment to a more responsible IT. The institution already had isolated initiatives, extended hardware lifespan, eco-design pilots, internal awareness, but lacked a structured framework to consolidate and prove its progress.
The objective was twofold: align the IT department with the canton's broader sustainability strategy, and prepare an application for the Sustainable IT Label, the European reference recognising mature responsible digital practices.
What we delivered
MIKUJY supported the administration over nine months, from initial diagnosis to certification readiness. The work was structured around three pillars:
- A complete maturity assessment across 120+ Sustainable IT practices, mapped against the Label's criteria.
- A measurement of the IT carbon and resource footprint, covering workstations, servers, network and cloud services.
- A 24-month roadmap with prioritised actions, governance routines and KPIs aligned with the canton's sustainability reporting.
"MIKUJY gave us a method, a vocabulary and clear evidence. We moved from intentions to a structured programme our executive committee can track quarter after quarter."
Results
Within nine months, the administration reached the maturity required to apply for the Sustainable IT Label and submitted its application with a complete evidence file. Beyond the certification itself, the programme reshaped how IT decisions are taken: every new project now goes through a Sustainable IT checkpoint, and procurement criteria have been rewritten to favour reconditioned and repairable equipment.
Operational impact followed quickly. The device renewal rate dropped meaningfully over the period, freeing budget that was reinvested in user training and accessibility improvements.
Why it matters for the public sector
Public administrations are uniquely positioned: they procure at scale, set the tone for local economic actors, and are increasingly held accountable on environmental reporting. A recognised label like the Sustainable IT Label turns internal efforts into a credible, externally verified signal, useful for citizens, oversight bodies and partners alike.
More importantly, it embeds Sustainable IT into governance rather than leaving it as a side project. That is the shift we help our clients make.